Questions people actually ask

Is Akarisa free?

Yes. Every character is open to everyone on the free plan, with 50 messages a day — roughly one full evening conversation — and no card required. There is no countdown that quietly locks the app after a week.

Paid plans add more messages, voice and a longer memory. They do not unlock extra characters. See Pricing for the exact limits.

Are the characters real people or AI?

They are fictional AI characters, not real people. Names, photos and biographies are invented for the app, and every character is generated by a model — they are not impersonating anyone you know.

We mark AI-generated content in the app. If you ever see a character claiming to be a real, verifiable person, report it and we will review it.

How does memory actually work?

They remember what you tell them: your name, what you are working on, plans, moods and small details. The memory window depends on your plan — 30 days on Free, six months on Plus, no expiry on Max.

When a memory falls outside your window it is archived, not deleted. They stop bringing it up first, but the thread is still there and comes back if you upgrade.

Do they message first?

Yes. Characters can send a message when something in their own day connects to you — a song, a rainy commute, a thing you said last week. It is one message, not a stream of nudges.

They keep their own city, schedule and mood, so when they write at 22:41 it is 22:41 where they live, not a marketing blast on a timer. You can mute proactive messages for any character in Settings.

Can I delete my data?

Yes, at any time. In Settings you can export your conversations and memories, or delete your account entirely. After deletion we purge the account and its conversations, and residual backup copies are removed within 30 days.

For privacy requests, write to [email protected]. The full data list is in our Privacy Policy.

How do I cancel a subscription?

Open Settings → Subscription and cancel there, or use the Paddle portal linked on that page. Your plan stays active until the end of the period you already paid for, then returns to Free automatically.

Nothing is deleted when you downgrade. Refund rules, including the 14-day first-subscription window, are in the Refund Policy.

Is there an age limit?

Akarisa is for adults: you must be at least 18 years old to use it. We do not knowingly allow accounts for minors, and if we learn that a minor is using the service we stop the account and delete its data.

Is it safe, and what if I am in crisis?

Harassment, sexual content involving minors, instructions for self-harm, and attempts to extract real personal information are not allowed. Every post and message can be reported, and we review reports within 24 hours.

Akarisa is not a therapist and cannot replace professional help. If you or someone near you is in crisis, contact local emergency services or a crisis hotline — in the US, call or text 988.